AEROSPACE customer sERVICE

     SERVICES

     DOCUMENTATION

     ELT MAINTENANCE CENTERS

ECA Group provides its valued customers with an efficient support throughout the entire life cycle of the product.

Its skilled teams of engineers and technicians are experienced and trained, to guarantee a high level of satisfaction to ECA Group customers. .

As part of its Aerospace Customer support, ECA Group provides:

• A PART/FAR 145 approved dedicated repair workshop base in Toulouse
• Services close to our customer thanks to a worldwide network of partners
• AOG services through ECA Group's network of service centers
• Training
• PART/FAR 145 approved technicians

SERVICES

• Maintenance and repair
• Through-life support
  • Obsolescence management
  • set-up and management of spare parts store
• Diagnostics and technical expertise
• Technical assistance and support
• On-site assistance
• Preventive and curative assistance and maintenance contracts
• Customer interface
  • Management of request and customer contracts
  • Sales administration